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Frequently Asked Questions

Below are answers to some of the most frequently asked questions regarding the ECO-heater.

What size room will the heater warm?

ECO-heater will heat an average room of about 120 square feet of floor area. This estimate will vary depending on the combinations of factors such as climate, room insulation, number of windows, floor coverings and ceiling height. You can add as many heaters as you like to heat any size room, home or office, turning the heaters into an inexpensive and economical heating system.

How economical is it to run the heater?

It is the most economical heater on the market today. Because the heater is of such a low wattage (only 400 Watts), the cost is approximately 3 1/2 cents per hour.

Is the heater safe for my children, elderly guests or pets?

YES! The ECO-heater has no exposed elements and a safe surface temperature. However, an infant or baby should not be left unattended as prolonged contact with the surface may result in injury. Additionally, since the ECO-heater does not sit in the middle of the floor [it is wall mounted], it is not a trip hazard, either.

Does the heater provide a healthier living environment?

YES! ECO-heaters eliminate the usual dust disturbances that cause problems for allergy sufferers because a fan is not used to circulate the air. Additionally the air is not dried out because of the heater's low wattage and no exposed elements.

What type of heater is an ECO-heater?

A high efficiency convection heater.

How much does ECO-heater cost?

Unlike a central heating system or portable fan heaters that force air circulation, ECO-heaters use convection heating, which creates natural circulation of warm air within a room. An air gap is created when the heater is mounted to a wall. Cold air is drawn (inducted) into the air gap between the heater and the wall, then heated and rises out of the top of the heater. It is this natural convection technology that allows ECO-heaters to be more efficient, effective and safer than radiator, fan, ceramic, gas and other types of heaters.

How reliable is the heater?

ECO-heaters are constructed in such a way that they can be left on indefinitely. The heating elements are completely encapsulated within the panel and not exposed to the air. This means that dust will not collect on the heating wires and eventually cause a burnout, as is the case with many other types of heaters. Additionally, ECO-heaters do not need a fan, which is a high failure item on other heaters that use a fan to blow hot air into a room.

Can you use ECO-heater in a bathroom?

Currently Underwriter Laboratories (UL) does not recommend using our model 0602 heater in high moisture areas such as the bathroom where steam is produced or where an individual could touch the heater while in contact with water.
ECO-heater models 110400 and 110250 under Canadian regulations, can be used in a bathroom.

How is the unit turned on/off and how is the temperature controlled?

ECO-Heaters are manufactured to work in the on or off position, and can operate that way for extended periods of time. While we do not have a model with a thermostat on the panel itself, plug in Thermostats are available. The "Lux WIN 100" is a great complimentary product. The "Lux WIN 100" can be purchased from your local independent hardware store or from various retailers online. Google "Lux WIN 100" and you will see quite a few online dealers with competitive pricing.

Where and what type of surfaces can ECO heaters be mounted to?

It is the most economical heater on the market today. Because the heater is of such a low wattage (only 400 Watts), the cost is approximately 3 1/2 cents per hour.

Can ECO-heaters be used to keep pipes from freezing?

Typically, ECO-heaters would be perfect in generating sufficient heat so pipes won't freeze. However, we cannot guarantee an ECO-heater will provide enough heat to meet your needs without testing the specific space.

How long will it take to heat my room?

It will take approximately 15 minutes to reach its maximum surface temperature and approximately 45 minutes to heat your room.

How much warmer I can expect the room to get?

You can expect an ECO-heater to raise the temperature in a well insulated 10 x 12 room approximately 10-15 degrees. There are a lot of factors that contribute to the efficiency (i.e., windows, insulation, ceiling height, installation of unit, interior or exterior walls or a closed room).

Can the ECO-heater be hardwired?

Yes, ECO-heaters can be hardwired. Contact us at info@ecoheat.com for a copy of a hardwiring guide for further instructions.

Can the unit be installed at a 45 degree angle?

There should be no problem with installing the units at a 45 degree angle.

Does the unit come in different sizes or warm a smaller space?

The ECO-heater is currently available in two sizes.

  • The 400 watt model has proven to be the optimal size (23 1/4" x 23 1/4" x 3/8") for most spaces.
  • One of our distributors has started selling our 18"wide, 250 watt model that will warm approximately 75 sq ft. (www.shopthecoop.com)
  • This year, we will be introducing a 36" wide, 600 watt unit that warms approximately 180 sq. ft. and a 48" wide, 800 watt unit that warms approximately 240 sq. ft.

Does the unit have a fan/how does it work?

The units do not have a fan. As advertised:

Using convection technology, heat is mainly generated behind the heater in the space between the panel and the wall, which leads to an efficient up-draft of heat circulated into the room. This principle of convection means that about 90% of the heat comes from the back of the panel, while only 10% is radiated from the front of the panel. This form of "background" heating is not only very economic, but also safe and efficient.

Can the units be used to heat a vinyl pool dome?

We do not recommend the use of the ECO-heater installed on vinyl in a pool dome.

Underwriter Laboratories (UL) does not recommend using the heater in high moisture areas such as the bathroom where steam is produced or where an individual could touch the heater while in contact with water.

For installation, what should the clearance be above the unit?

Sorry, there is no exact number that we can give regarding the clearance above the unit. The most critical number is the location above the floor. We recommend the unit be installed 6 to 8 inches above the floor boards, with 8 inches being the optimal height. The unit loses effectiveness when it is installed any higher than 18 inches above the floor. If you still have concerns regarding the placement of the unit, please contact us at info@ecoheat.com.

Can the unit be used to heat a (stationary) trailer?

If your trailer is permanently parked, this heater can be used. Typically, the heater raises the temperature of a well-insulated room approximately 10 to 15 degrees. Your results may vary based on how well your trailer is insulated.

Will birds be safe with the ECO-heater near their cage?

We do not have enough expertise in this area to guarantee the safety of your birds however the units are currently being used in chicken coops with much success. For further research, you can view www.shopthecoop.com.

What type of plug the units have?

The plug is a 2-prong plug.

Is installation difficult?

ECO-heaters are designed to be quickly and easily installed following the instructions given with every panel and using the mounting kit provided. Installation time is less than 10 minutes per panel.

  • Use the holes provided in the lightweight polystyrene packing OR the heater itself as a template to mark the position of the four holes on the wall (ensuring that the template is level) and then drill the holes using an 8mm masonry drill bit.
  • For best results, ECO-Heater wall panel heaters should be mounted approximately 150mm (6 inches) above floor/skirting board and away from windows and doors.
  • The panel should be installed with a 3/4-inch gap between the wall and the unit.

Please let us know if you need additional information at info@ecoheat.com.

How many BTU's or Watts does the unit put out?

The unit puts out 1366 BTU's (400 Watts). ECO-heaters will warm 120 sq ft room by leveraging natural convection without wasting any energy on Fans or Motors. Let us know if you have any further questions at info@ecoheat.com.

Can the unit be installed over wood cabinets with enamel paint?

We do not recommend installing the unit over oil enamel as we do not recommend painting the unit with oil enamel paint either. We recommend using water based Latex paint.

ECO-heaters can be mounted on almost all types of wall materials including wood, drywall, plywood, and cement.

Can the ECO-heater be used to heat a house as a primary heat source?

Typically, ECO-heaters are used for supplemental heat rather than as a replacement for a whole home heating system. ECO-heaters can be hardwired, but hardwiring them would not make them more efficient.

While we cannot determine if heating your house with ECO-heaters would be sufficient heat since we are unaware of what your heating needs are. Factors such as: where you live, how large your house is, what is the expected temperature you want the house to be would all play a part in this answer.

You can expect an ECO-heater to raise the temperature in a well insulated 10 x 12 room approximately 10-15 degrees. There are a lot of factors that contribute to the efficiency (i.e., windows, insulation, ceiling height, installation of unit, closed room).

How close should furniture or objects be to the ECO-heater?

Underwriters Laboratories (UL) recommends keeping all combustible materials 3 (three) feet away from space heaters. We hope this information helps.

Do you or any of your retailers sell the print screen covers for this heater?

We are currently in the process of developing appliqués and logos for ECO-heaters. In the meantime, a professional artist can paint or screen-print the ECO-heater. You can also simply paint the ECO-heat using a good quality water-based paint.

Where can appliqués be purchased to put on the unit?

We are currently in the process of developing appliqués and logos for ECO-heaters. In the meantime, a professional artist can paint or screen-print the ECO-heater. You can also simply paint the ECO-heat using a good quality water-based paint.

Will the heater match my room décor?

Yes, ECO-heaters can be designed to blend in with any environment. You can paint them to match the exact color on your wall or contrast for decorative effects.

What makes ECO-heater an efficient use of electricity?

Efficiency is determined by how well a heater works for the amount of electricity it uses. ECO-heaters use less electricity than any other heater on the market for a given area. They draw in cold air from the floor of the room and then circulate the air for free. Using added electricity to force the hot air around a room (using a fan) would be inefficient. Also, ECO-heaters are constructed from an inert material which heats up and eventually becomes an added heat source.

Can the cord can be stored behind the unit?

Underwriters Laboratories (UL) doesn't recommend storing electrical cords behind heaters. The cord would block the airflow behind the heater and could heat up to an unsafe temperature.

What are the units made from?

Thank you for your interest in ECO-heaters. ECO-heaters (model 110400) have recently been redesigned and are now made from a calcium silicate ceramic that is more resistant to cracking than the previous fiber cement. The heating element is now encased in fiberglass.

Can the unit be installed sideways or upside down?

Yes, ECO-heaters can be installed sideways or upside down. Just be certain to install the heater approximately 6 inches to 18 inches above the floor boards. Also, do not allow the cord to drape across the rear of the unit as this may block the flow of air behind the unit.

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